Established in 2001 with a client-centric approach, the broker managed to expand its operations globally. In 2005, the company moved its headquarters to London while showing rapid growth in Europe and Asia.
From its headquarters in London, ActivTrades serves an expansive global clientele who, over the years, has come to value its continuous innovations, excellent trading environment, and effective risk management.
ActivTrades customer support is available 24 hours a day and speaks 14 languages, including English, French, Spanish, Italian, Chinese, and Arabic.
The broker provides trading services in Forex, Shares, ETFs, Indices & Commodities, on CFDs, and Spread Betting.
|ActiveTrades Main Features|
|Established in: 2001||Headquarters: UK|
|Regulations: FCA, SCB, CSSF||Country of regulation: UK, Bahamas,Luxembourg|
|Minimum Deposit: $1000||Platforms: ActivTrader, MT4, MT5|
|Demo Account Available: Yes||Leverage: 1:400|
|Withdrawal fee amount: No||Inactivity Fee: Yes|
- Low Trading Fees on CFDs
- Great Multilingual Customer Support
- Execution Transparency
- Minimal Instrument Portfolio
- High minimum deposit
- Charges an Inactivity Fee
Is ActivTrades a good broker?
ActivTrades offers a wide range of benefits and tools for all types of traders, new and experienced.
Some benefits including access to a range of financial instruments, award winning platforms, exceptional trading conditions and easy to use trading tools. With ActivTrades clients can trade more than 50 currency pairs, cryptocurrencies, metals, indices, commodities, shares and ETFs.
Actually, there are many who regard ActivTrades as an efficient and helpful broker. In its latest survey, the broker scored a 95% satisfaction rating, and was described as excellent by 9 out of 10 clients asked.
Safety & Regulation
ActivTrades is licensed and regulated by 3 global regulators, including the top-tier UK Financial Conduct Authority (FCA), the Securities Commission of the Bahamas (SCB), and Luxembourg’s Commission de Surveillance du Secteur Financier (CSSF).
Here’s a full list of the licenses held by ActivTrades’ subsidiaries:
- ActivTrades Plc United Kingdom Financial Conduct Authority (FCA) 434413
- ActivTrades Corp Bahamas Securities Commission of the Bahamas (SCB) 199667 B
- ActivTrades Europe SA Luxembourg Commission de Surveillance du Secteur Financier (CSSF) B232167
- ActivTrades Plc UAE Dubai Financial Services Authority (DFSA) F003511 UAE
Is ActivTrades Safe or a Scam?
ActivTrades is considered safe to trade with. The broker is regulated by the top-tier UK Financial Conduct Authority (FCA), which has stringent rules and enforcement mechanisms.
The UK’s FCA guarantees investors’ deposit compensation of up to £85,000 if the broker declares bankruptcy. The broker also offers supplementary insurance up to $1,000,000 for qualified clients.
The broker is also licensed by Luxembourg’s CSSF and the Securities Commission of the Bahamas (SCB), which provide a high level of due diligence and require brokers to segregate client funds.
Furthermore, there is no trail of bad history or malicious misconduct towards clients or any manipulation of funds.
ActiveTrades can offer its services to everyone, except residents of the US and Canada.
ActiveTrades charges relatively low, average and high fees for trading the main assets on offer. The fees charged for trading Forex pairs, and stocks, are some of the lowest in the industry. The broker charges average fees for trading commodities such as gold.
However, the average fees charged on indices such as the FTSE 100 are much higher than industry averages.
The two accounts offered by ActivTrades charge a spread on trades with zero commission. ActivTrades does not charge any other non-trading fees such as deposit and withdrawal fees or account inactivity fees.
The maximum leverage level of ActiveTrades is 1:400, which is considered relatively high and offers a good trading advantage.
However, traders in the EU are offered lower leverage based on regulation. Leverage rates are capped at 1:30 in line with ESMA regulations:
- Forex – 1:30 maximum leverage
- Financials – 1:5 maximum leverage
- Commodities – 1.10 maximum leverage
- Indices & shares – 1:20 maximum leverage
What is ActiveTrades Minimum Deposit?
The minimum deposit required is $1000 or equivalent.
ActiveTrades offers a number of trading accounts.
- Individual Account
- Professional Traders Account (for those eligible under ESMA regulations)
- Islamic Account (swap-free trading account)
Both individual and professional accounts share similar features such as negative balance protection, FSCS protection, segregated accounts, and best execution.
However the individual account includes features such as rewards, risk alerts, and leverage warnings. The standard individual account is also available for cent or mini trading and microlots.
It is required by compliance to present documents in order to open an account that include passports, utility bills and bank statement.
Does ActivTraders offer a demo account?
ActiveTrades offers a demo account where users can test their skills with £10,000 in virtual funds. All three platforms are available in the demo account. However, with the MT5 demo ActivTrades account, market data on CFD shares are shown with a 15-minute delay.
Deposit & Withdrawal
The broker provides different payment methods to fund your trading account. All deposits and withdrawals are processed depending on the level of priority of each account type.
Deposit Methods Available
- Bank transfer
- Credit/debit card
How to make a deposit?
There are several payment methods offered, from Credit Card, Wire Transfer, as well as several forms of e-payment.
- The first step is logging into your account, then going to the ‘Deposit’ section
- Click on your preferred method, enter the amount you wish to deposit, and add the payment method details into the fields
- Click on ‘Deposit’
Withdrawal Methods Available
Select ‘request a withdrawal’ from the client area to retrieve profits and revenue via the following withdrawal options:
- Credit/debit card
- Bank transfer
All withdrawals are free unless transferring to Citibank or Moneycorp which incur a £9 charge.
For withdrawal problems, the customer support email address or live chat are the best forums to discuss any issues.
How long does it take for a withdrawal to be completed?
All withdrawals are processed within the same days or 24 hours if past cut off time.
While most of the new brokers out there use the vanilla and most used MetaTrader 4(MT4) or MetaTrader 5(MT5) platforms, ActiveTrades has had time to invest in creating its own proprietary investing platform.
The broker has invested massive amounts of time and resources into creating a platform that benefits traders the most. The interface is easy to understand, and the technical analysis tools are extremely powerful, especially for new traders.
ActivTrader is a user-friendly platform that combines advanced features with industry-leading technology, perfect for beginning your trading journey. The platform offers some unique features like market sentiment indicators, hedging and scalping strategies, instant and pending order types and, 4 chart types and drawing tools.
ActivTrader is compatible with most major web browsers and combines advanced trading tools designed to enhance trading experience.
Markets & Financial Instruments
The broker offers CFD trading in more than 1,000+ assets, with more being added constantly. These individual assets fall under the following asset classes:
- 50+ forex pairs
- 500+ company shares, including stocks in the UK, US, German and Japanese markets
- 35+ large indices such as Nasdaq, Dow Jones, Euronext, UK100 and Ger30
- 15+ commodity CFDs including gold, silver, energies and grains
- 660+ ETF CFDs
The offerings are more than sufficient to have something for everyone, and never miss a market opportunity. Whether you like to trade fiat currencies or cryptocurrencies, stocks or indices, or even volatile commodities, there is something to trade on the platform.
A variety of ETFs and spread betting is also available for all UK residents. Bonds, binary options and cryptocurrencies are not available.
ActiveTrades offers several different means of communication for you to reach out to their customer support team. You will find that most means of communication provide lively and fast responses from a team who are highly trained to accommodate all traders’ needs, regardless of the client’s trading experience.
Means Of Communication
- Live Chat
- Email Support (email@example.com)
- Phone Support (+1 242 603 5200)
Customer support in 14 languages, 24/5. A live chat channel, a free call back hotline, plus email support are available from the respective logos and icons on the right-hand side of the webpage. Users can also head to the FAQ section for answers to common issues. The live chat function is particularly useful with efficient and informative agents to cover most queries.
As mentioned before, ActivTraders have one of the highest satisfaction rating in the industry, 95% customer satisfaction rating for their support service.
ActiveTrades is a CFD and Forex broker that was founded in 2001 and is headquartered in the UK. This Forex trading broker provides five different trading accounts and floating spreads, along with access to more than 1,000+ different financial assets.
ActivTrades offers access to the globally recognised MT4 and MT5 platforms as well as the broker’s ActivTrader solution means traders of all ability are taken care of/
Overall ActiveTrades is a safe and legit broker to trade with.